Privacy Policy

1. Overview

Drive Spa by True Shine SD ("Drive Spa," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services. Please read this carefully.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and service location address provided when you book or contact us.
• Vehicle Information: Year, make, model, and condition of your vehicle as provided during booking.
• Usage Data: Browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website.
• Communications: Any messages, inquiries, or feedback you send to us via phone, text, or web form.

3. How We Use Your Information

We use your information to:

• Schedule and confirm service appointments
• Communicate with you about your booking, service status, and follow-ups
• Improve our services and website experience
• Send promotional offers or updates (you may opt out at any time)
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.

5. Data Retention

We retain your personal information only as long as necessary to provide services and fulfill the purposes outlined in this policy, or as required by applicable law. Booking records are typically retained for up to 2 years.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies, though some features of the site may not function properly as a result.

7. Third-Party Services

Our website may contain links to third-party sites (such as Google Reviews or Square booking). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Your Rights

Under California law (CCPA), you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us directly at the information below.

9. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:
True Shine SD / Drive Spa
9570 Via Zapador, Santee, CA 92071
Phone: 619-777-0835